Systems Support
Troubleshoot and maintain trading floor systems, networks and applications.
TRADING FLOOR · OPERATIONS · SUPPORT · SOLUTIONS
Keeping Operations
Running Smoothly.
Trade Floor Operations Support Engineer with 20 years of experience supporting financial, energy, petrochemical and refining industries in high-availability trading environments.
⚙ Problem Solving
♙ Team Support
↗ Operational Efficiency
20
YEARS
ABOUT ME
Trade Floor Operations Support
I'm a Trade Floor Operations Support Engineer with 20 years of hands-on experience supporting trading floor operations in the financial, energy, petrochemical and refining industries. I specialize in keeping systems, communications, users and operational processes running efficiently.
Operations Coordination
Work closely with traders, operations and IT teams to resolve issues quickly.
Process Improvement
Identify inefficiencies and implement practical improvements to workflow.
Reliability & Uptime
Keep the trading floor connected, secure and operational around the clock.
PROFESSIONAL EXPERIENCE
20 Years of Industry Experience
Supporting trade floor operations across multiple financial, energy, petrochemical and refining companies in fast-moving, high-pressure environments petrochemical companies in fast-moving, high-pressure environments where reliability and accuracy are critical.
CHEVRON
SHELL
HESS
HUNTSMAN
MOTIVA
EXXONMOBIL
CONOCOPHILLIPS
76
2026 — PRESENT
Trade Floor Operations Support Engineer - Wells Fargo
- Provide 24/7 support for trading floor systems and users.
- Troubleshoot hardware, software and network issues.
- Work with traders and operations to maintain workflow.
2006 — 2025
Senior IT Systems Analyst Consultant - TekSystems
- Supported critical trading and communication systems.
- Managed user access, permissions and system changes.
- Assisted with system upgrades and testing.
2002 — 2005
Calvary Scount - US ARMY
- Recon and Monitored personnel performance and uptime.
- Reported back technical implamentation.
- Supported day-to-day combatoperations.
TECHNICAL SKILLS
Tools, Systems & Technologies
- Windows / Linux Systems
- Network Troubleshooting
- Active Directory / User Management
- Trading / Market Data Systems
- VoIP / Communications
- Hardware & Peripheral Support
- Remote Support / VPN
- Documentation & Reporting
- Problem Solving & Critical Thinking
- Team Collaboration
ops-support
$ uptime --trade-floor
20 years, 24/7 mindset$ status --systems
● OPERATIONAL$ role --current
Trade Floor Operations Support Engineer CORE CAPABILITIES
Built for High-Availability Operations
Incident Response
Rapid triage, escalation and resolution of issues affecting traders and operational teams.
Floor Technology
Support for workstations, displays, peripherals, communications and specialized trading environments.
Infrastructure
Practical support across network connectivity, systems, access, remote support and endpoint technologies.
Business Continuity
Keep critical users productive through outages, changes, maintenance windows and technology transitions.
LET'S CONNECT
Ready to Bring Experience
and Solutions to Your Team
Open to opportunities, collaborations and conversations about supporting your trading floor operations.
✉ Contact Me- Reliable
- Experienced
- Go-Getter
- Team Player
- Results Focused